Arrival timings:

  • Prefered arrival timings are between 4 and 6 PM.
  • In case of you plan to arrive outside these preferred timings, please inform us.
  • Your call, half-an-hour before arrival, will be highly appreciated.

Departure timings:

  • Rooms must be vacated latest by 10 AM on the day of departure.

Special modalities:

  • Children up to 3 years old are welcome: a foldable cot is available.
  • La Résidenceis entirely non-smoking.
  • Sorry, la Résidence does not accept our four-legged friends.
  • Guests are requested to take great care of surrounding items, subject to the payment of an indemnity in case of damage/loss.
  • Breakfast is served between 8.30 AM and 9.30 AM.
  • A printer cum scanner and photocopier is available at the reception office.
  • A free high debit Wi-Fi connection across the whole building.
  • Freely available tables for meals arranged by the client.
  • Free visit of the museum. A guided visit with the curator only on appointment.
  • Free advice on best restaurants and sites to be visited in and out of la Rochelle.

Paying services:

  • House cleaning on demand for long stays.
  • Drinks and pastries at the tea room.
  • Invited guests for breakfast.
  • Organization of receptions, meals or cultural events in the halls, garden and patio, with an external caterer, if need be.
  • Organization of entertainment/visits in and out of la Rochelle.

Rates:

  • High season: From 1st May till 30th
  • Low season: from 1st October till 30th
  • Quoted rates hold valid only for direct booking.
  • Rates are denominated in €uros with the ruling VAT rate at 10% on accommodation and 20% on parking and supplements.
  • They also include breakfast served in the patio or on the 1st floor halls.
  • For stays beyond a week, please contact us for preferential rates.
  • The local residence tax is extra at 0.88 € a day per person above 13 years.

Booking & payment:

  • Booking will be considered firm only on receipt of a down payment that amounts to 30% of the total booking cost by debit card or a payment guaranty given by a recognised booking platform.
  • Booking will then be confirmed by an E-mail from us.
  • Balance payment of 70% within 30 days before the check-in date by debit card, except in the case of a guaranteed payment by a booking platform.

Cancellation:

  • By the guest:
    • Only cancellations in writing (by post or e-mail) will be considered.
    • In case it takes place over 30 days before the check-in date, the 30% down payment will remain due.
    • In case it takes place within 30 days before the check-in date, no refund will be due.
    • In case stay is cut short, no refund will be due.
  • By La Résidence:
    • If La Résidencecancels the booking before the due date, the guest will be informed by mail or e-mail.
    • The guest will be fully refunded of his payment.