1- RATES

  • High season: From 1 April till 31 October. Booking of minimum two nights.
  • Low season: from 1 November till 31 March.
  • Ouoted rates hold valid only for direct booking.
  • Rates are denominated in €uros and include the ruling VAT rates at 10% on accommodation and 20% on parking and supplements.
  • They also include breakfast, high-speed Internet connection (Wi-Fi and wall socket) and a bottle of mineral water.
  • The local residence tax is extra at 0.83 € a day per person above 13 years.

2- BOOKING & PAYMENT

  • Booking will be considered firm only on receipt of a down payment that amounts to 30% of the total booking cost by debit card.
  • Booking will then be confirmed by E-mail.
  • Balance payment of 70% at check-in by debit card or cash.

3- CANCELLATION

By the customer:

  • In case cancellation happens less than 15 days before the booking date, the down payment will not be refunded. Only cancellations in writing (by post or e-mail) will be considered.
  • In case stay is cut short, full period booked will be due.

By owners:

  • If owners cancel the booking before the due date, they will inform the client by mail or e-mail.
  • The customer will be refunded his whole payment, not forfeiting his rights to claim compensation for possible damage.

4- ACCOMODATION

  • Arrival timings :
    • Bedrooms will be available from 3 PM.
    • Normal arrival timings are between 5 and 7 PM.
    • In case of arrival outside normal timings, please inform us.
    • Your call half an hour before your estimated time of arrival will be appreciated.
  • Departure timings :
    • Bedrooms must be vacated latest by 11 AM on departure day.
  • Special conditions :
    • Children up to 3 years old are welcome: foldable cot is available at 10 € per night.
    • La Résidence is entirely non-smoking.
    • Sorry, la Résidence cannot accept our pet friends.
    • Guests are requested to take great care of the items they will be entrusted with, subject to payment of an indemnity, in case of damage/loss. For instance, loss of a key set or a parking card will be billed 35 € + VAT.
    • In case of an extended stay, house cleaning may be done every 3 days only, on request.
    • A printer is available at the reception desk.